Cloud Living Room Side Table Solid Wood Storage Sofa
Sturdy Solid Wood Frame, Durable and Enduring
Crafted with a robust solid wood frame, this sofa ensures lasting durability, providing reliable support. It's a commitment to quality and reliability, creating a lasting living space for your family.
Sofa Chaise Option, Versatile and Adaptive
Elevate your experience with the chaise option. Enjoy the flexibility to switch between a standard sofa and a chaise for a touch of practicality in your living space.
Scratch-Resistant and Pet-Friendly
Designed with pet considerations in mind, the sofa features cat-scratch fabric, offering resistance to water, dirt, and scratches. Easy to maintain cleanliness, it becomes an ideal choice loved by both pets and owners.
Flexible Storage, Handy Side Tables
This sofa features clever design with built-in storage and convenient side tables, allowing easy and flexible organization of items. The side tables are perfect spots for placing cups or books, enhancing practicality.
Specification:
2 Seater (storage):
Overall: 200cm L×95cm W×80cm H
3 Seater (storage):
Overall: 240cm L×95cm W×80cm H
3 Seater (storage+chaise):
Overall: 245cm L×95cm W×80cm H
Seat: 40cm H×61cm W
Arm: 57cm H
Side Table: 26cm L×48.5cm H
Material: Wood
Fabric: Cat Scratch Cloth
Filler: Sponge
Additional Features: Storage
Detachable and Washable: Yes
With Pillow: Yes
Package Content:
1×Sofa
2×Pillows
Note: The side table for the sofa is default on the right side. If you need a left-side table, please specify when placing your order.
- Special Opening Offer: To celebrate Cottonfy's launch, we're delighted to offer a £200 discount on deposits and a £500 discount for full payments on orders exceeding £1500. Note: Discounts are not applicable to balance payments.
- Code for Deposit: DEPOSIT 200
- Code for Full-Paid: FULL PAID 500
- Deposit for Customized Products: For each bespoke sofa, a minimum deposit of 30% of the total order value is required. This deposit secures your unique order.
- Order Confirmation and Cancellation Policy: Once you've confirmed your order and paid the deposit, cancellation is not possible. The outstanding balance is due upon arrival of the product at our warehouse.
- Notification for Balance Payment: We will promptly inform you via email when your product reaches our warehouse, at which point the remaining balance should be settled within 7 days.
- Non-Payment Consequences: Failure to complete payment within the 7-day window, or unilateral order cancellation by the customer, will result in the order being voided. In such cases, the deposit is non-refundable.
- Warranty Information: Your purchase includes a 3-year warranty from the delivery date. Any quality-related returns or exchanges will be processed according to our standard policy, unaffected by pre-order terms.
- Expected Delivery Schedule: Estimated delivery is within 60-70 days post-order. Production in Hong Kong takes approximately 15 days, followed by a 45-day transit to our Manchester warehouse. After full payment, delivery within the UK typically occurs within a week.
- Legal Compliance: All our practices adhere to UK consumer law, ensuring your rights and interests are protected.
Cottonfy UK Shipping Policy
This policy outlines our shipping procedures and is applicable to all orders placed within the United Kingdom.
Processing Time
- Order Processing: 2-3 business days. Orders placed after the daily cut-off time of 04:00 GMT will be processed the following business day.
Delivery Timeline and Process
- In-Stock Items: 3-7 days.
- Preorder Items: 8-12 weeks.
Please feel free to contact us to check on the status of your order at anytime.
Dispatch dates:
Please be aware that dispatch dates are an estimate and not the exact wait time, so please be ready for delays.
Delivery Service
- Phone Number Requirement: Customers eligible for Designated Location Delivery should provide their phone number at checkout to facilitate delivery coordination.
- Appointment service: We offer delivery on specified days (Except Saturdays, Sundays, and Bank Holidays) and we will contact you in advance to book a delivery time when the sofa is ready for delivery.
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Delivery Day Process:
- Day Before Delivery: Customers receive a text around 6:30 PM with a 2-hour delivery window for the next day.
- Delivery Day: Around 8:30 AM, customers receive a text.
- 30-60 minutes before arrival: Delivery team confirms availability.
- Flexible Scheduling: Customers can arrange or adjust the delivery time directly with the delivery staff when they receive the message.
- Tracking: Exclusive DX Delivery tracking at DX Delivery Tracking.
Product Quality Check Upon Delivery
- Upon delivery, customers are encouraged to check the quality of the product.
- Reporting Damages or Defects: If any defects or damages are found, customers should report them to the after-sales team via email at service@cottonfy.co.uk, including pictures of the defected items.
Free Shipping Eligibility
- Applicable to all orders within the UK, ensuring comprehensive coverage.
Contact Info
Email: service@cottonfy.co.uk
Working Hours: Monday to Friday: 9:30 am - 5:00 pm (UK Time).
Closed on Saturdays, Sundays, and Bank Holidays.
Entity ID number: 20211457217
*For your better experience, please make an appointment via Email before arriving.
From Pre-Sales to After-Sales, We've Got You Covered!
Explore our showroom to experience our top products firsthand. Our transparent shipping process keeps you informed via email every step of the way, ensuring peace of mind. Enjoy DX-2man delivery with doorstep. Plus, our online installation guidelines ensure a quick and easy 10-minute setup.
What Do We Do When We Receive Your Order?
After receiving your order for the pre-sale sofa, our team immediately begins processing and closely monitors each step. We will keep you updated on the progress of your sofa. Once it arrives at our UK warehouse, we will quickly schedule a dispatch appointment with you to ensure timely delivery.