Hand-woven Floor Tatami Bay Window Cushions

Description:

Introducing our hand-woven square cushions crafted from soft crystal velvet. The larger size serves as a versatile cushion or throw pillow, while the smaller size is perfect for cradling. Each cushion is meticulously woven from the same string, ensuring a comfortable and soft texture with a thick yet lightweight fabric. Whether you're relaxing or adding a decorative touch to your home, these cushions offer softness, warmth, and durability. Enjoy their dual-purpose design and attractive elasticity that enhances any living space.

Features：

• Explore our new hand-woven square design, showcasing a beautiful and modern shape.
• Experience the luxurious softness of crystal velvet fabric, designed to caress your skin with unparalleled comfort.
  
• Suitable for multi-scene use, office seat, bedroom bed, living room sofa, car cushion.
  
• Can be used as a bolster, back support, head pillow.

Specifications

Large: 40cm L×40cm W×12cm H

Small: 30cm L×33cm W×12cm H

Cover Material: Crystal Velvet

Filling Material: PP Cotton

Pattern: Solid Colour

Shape: Square

Colour: Grey

Package Content

1 x Square Crystal Velvet Cushion

Package Specifications

Package Dimensions (WxDxH): 38 x 38 x 9cm

Gross Weight: 0.54kg

Notes：

1. Pictures may not reflect the actual colour of the item due to differences between monitors or colour reflections from monitor lighting, backgrounds, etc.

2. Please allow 1-3cm error due to manual measurement.

1. Special Opening Offer: To celebrate Cottonfy's launch, we're delighted to offer a £200 discount on deposits and a £500 discount for full payments on orders exceeding £1500. Note: Discounts are not applicable to balance payments.
• Code for Deposit: DEPOSIT 200
• Code for Full-Paid: FULL PAID 500
2. Deposit for Customized Products: For each bespoke sofa, a minimum deposit of 30% of the total order value is required. This deposit secures your unique order.
3. Order Confirmation and Cancellation Policy: Once you've confirmed your order and paid the deposit, cancellation is not possible. The outstanding balance is due upon arrival of the product at our warehouse.
4. Notification for Balance Payment: We will promptly inform you via email when your product reaches our warehouse, at which point the remaining balance should be settled within 7 days.
5. Non-Payment Consequences: Failure to complete payment within the 7-day window, or unilateral order cancellation by the customer, will result in the order being voided. In such cases, the deposit is non-refundable.
6. Warranty Information: Your purchase includes a 3-year warranty from the delivery date. Any quality-related returns or exchanges will be processed according to our standard policy, unaffected by pre-order terms.
7. Expected Delivery Schedule: Estimated delivery is within 60-70 days post-order. Production in Hong Kong takes approximately 15 days, followed by a 45-day transit to our Manchester warehouse. After full payment, delivery within the UK typically occurs within a week.
8. Legal Compliance: All our practices adhere to UK consumer law, ensuring your rights and interests are protected.

Cottonfy UK Shipping Policy

This policy outlines our shipping procedures and is applicable to all orders placed within the United Kingdom.

Processing Time

• Order Processing: 2-3 business days. Orders placed after the daily cut-off time of 04:00 GMT will be processed the following business day.

Delivery Timeline and Process

• In-Stock Items: 3-7 days.
• Preorder Items: 6-8 weeks.

Designated Location Delivery Upgrade for Orders Over £1000

• Phone Number Requirement: Customers eligible for Designated Location Delivery should provide their phone number at checkout to facilitate delivery coordination.
• Features:
  • Doorstep or Room of Choice Delivery: Delivering to your doorstep or any room of your choice.
  • Light Assembly of Furniture Items: Handling light assembly, such as attaching legs.
  • Connect New/Disconnect Old Appliances: Managing the connection and disconnection of appliances.
  • Packaging Disposal: Removal and disposal of all packaging materials.
• Delivery Day Process:
  • Day Before Delivery: Customers receive a text around 6:30 PM with a 2-hour delivery window for the next day.
  • Delivery Day: Around 8:30 AM, customers receive a text.
  • 30-60 minutes before arrival: Delivery team confirms availability.
  • Flexible Scheduling: Customers can arrange or adjust the delivery time directly with the delivery staff when they receive the message.
  • Upon Arrival: Consultation for optimal placement, risk assessments, and light assembly service.
• Tracking: Exclusive DX Delivery tracking at DX Delivery Tracking.

Product Quality Check Upon Delivery

• Upon delivery, customers are encouraged to check the quality of the product.
• Reporting Damages or Defects: If any defects or damages are found, customers should report them to the after-sales team via email at service@cottonfy.co.uk, including pictures of the defected items.

Free Shipping Eligibility

• Applicable to all orders within the UK, ensuring comprehensive coverage.

Contact Info

Email: service@cottonfy.co.uk
Working Hours: Monday to Friday: 9:30 am - 5:00 pm (UK Time).
Closed on Saturdays, Sundays, and Bank Holidays.
Company Address: 50 Chelsea Avenue Radcliffe Manchester M26 3NF, Manchester, M26 3NF, United Kingdom.

UK Showroom

Showroom Address: 22-26 Kay street Manchester m11 2du, United Kingdom

*For your better experience, please make an appointment via Email before arriving.