Italian Cloud Embrace Sofa
Artisanal Inner Frame
Crafted with superior Russian birch wood, known for its rough texture, the sofa exudes both strength and elasticity. Complemented with springs and a 7cm bandage, the inner frame ensures a durable foundation that stands the test of time.
Corduroy Comfort Elegance
Our sofa is crafted with high-quality corduroy material, providing a soft and delicate touch for a comfortable sitting and lounging experience. The unique velvety texture adds a warm and stylish atmosphere to the entire space.
Plush Pillow Comfort
The inner materials are a harmonious blend of doll cotton, down, and sponge. This trifecta ensures a soft yet supportive experience, adapting to the contours of your body and providing the perfect resting spot for both your head and back.
Breathability and Freshness
The sofa is constructed to maximize breathability, ensuring that any initial smells from packaging dissipate swiftly. This feature guarantees freshness and comfort from the very first use.
Specifications:
2-Seater:
Overall: 220cm×103cm×85cm
3-Seater:
Overall: 280cm×103cm×85cm
Seat: 43cm H×66cm W
Leg: 3cm
Back Height - Seat to Top of Back: 45cm H
Metarial: Ash Wood
Fabric: Corduroy
Filler: Sponge
Scratch Resistant: Yes
Stain Resistant: No
Water Resistant: No
Dertachable and Washable: Yes
Package Content:
1 × Sofa
Maintenance Tips: The Italian Cloud Sofa requires minimal maintenance. For any down-fillings, simply pat gently to return them to their fluffy state after use. Should you notice any odors upon unboxing, a short period of ventilation is all that's needed.
- Special Opening Offer: To celebrate Cottonfy's launch, we're delighted to offer a £200 discount on deposits and a £500 discount for full payments on orders exceeding £1500. Note: Discounts are not applicable to balance payments.
- Code for Deposit: DEPOSIT 200
- Code for Full-Paid: FULL PAID 500
- Deposit for Customized Products: For each bespoke sofa, a minimum deposit of 30% of the total order value is required. This deposit secures your unique order.
- Order Confirmation and Cancellation Policy: Once you've confirmed your order and paid the deposit, cancellation is not possible. The outstanding balance is due upon arrival of the product at our warehouse.
- Notification for Balance Payment: We will promptly inform you via email when your product reaches our warehouse, at which point the remaining balance should be settled within 7 days.
- Non-Payment Consequences: Failure to complete payment within the 7-day window, or unilateral order cancellation by the customer, will result in the order being voided. In such cases, the deposit is non-refundable.
- Warranty Information: Your purchase includes a 3-year warranty from the delivery date. Any quality-related returns or exchanges will be processed according to our standard policy, unaffected by pre-order terms.
- Expected Delivery Schedule: Estimated delivery is within 60-70 days post-order. Production in Hong Kong takes approximately 15 days, followed by a 45-day transit to our Manchester warehouse. After full payment, delivery within the UK typically occurs within a week.
- Legal Compliance: All our practices adhere to UK consumer law, ensuring your rights and interests are protected.
Cottonfy UK Shipping Policy
This policy outlines our shipping procedures and is applicable to all orders placed within the United Kingdom.
Processing Time
- Order Processing: 2-3 business days. Orders placed after the daily cut-off time of 04:00 GMT will be processed the following business day.
Delivery Timeline and Process
- In-Stock Items: 3-7 days.
- Preorder Items: 6-8 weeks.
Designated Location Delivery Upgrade for Orders Over £1000
- Phone Number Requirement: Customers eligible for Designated Location Delivery should provide their phone number at checkout to facilitate delivery coordination.
-
Features:
- Doorstep or Room of Choice Delivery: Delivering to your doorstep or any room of your choice.
- Light Assembly of Furniture Items: Handling light assembly, such as attaching legs.
- Connect New/Disconnect Old Appliances: Managing the connection and disconnection of appliances.
- Packaging Disposal: Removal and disposal of all packaging materials.
-
Delivery Day Process:
- Day Before Delivery: Customers receive a text around 6:30 PM with a 2-hour delivery window for the next day.
- Delivery Day: Around 8:30 AM, customers receive a text.
- 30-60 minutes before arrival: Delivery team confirms availability.
- Flexible Scheduling: Customers can arrange or adjust the delivery time directly with the delivery staff when they receive the message.
- Upon Arrival: Consultation for optimal placement, risk assessments, and light assembly service.
- Tracking: Exclusive DX Delivery tracking at DX Delivery Tracking.
Product Quality Check Upon Delivery
- Upon delivery, customers are encouraged to check the quality of the product.
- Reporting Damages or Defects: If any defects or damages are found, customers should report them to the after-sales team via email at service@cottonfy.co.uk, including pictures of the defected items.
Free Shipping Eligibility
- Applicable to all orders within the UK, ensuring comprehensive coverage.
Contact Info
Email: service@cottonfy.co.uk
Working Hours: Monday to Friday: 9:30 am - 5:00 pm (UK Time).
Closed on Saturdays, Sundays, and Bank Holidays.
Company Address: 50 Chelsea Avenue Radcliffe Manchester M26 3NF, Manchester, M26 3NF, United Kingdom.
UK Showroom
Showroom Address: 22-26 Kay street Manchester m11 2du, United Kingdom
*For your better experience, please make an appointment via Email before arriving.
From Delivery to Assembly, We've Got You Covered!
Experience convenience from delivery to assembly! Our live customer service is here to answer your questions, ensuring a smooth and transparent process. Stay updated on your sofa's production progress for peace of mind. Enjoy free delivery and optional paid light assembly to make your experience effortless.
What Do We Do When We Receive Your Order?
After receiving your order for the pre-sale sofa, our team immediately begins processing and closely monitors each step. We will keep you updated on the progress of your sofa. Once it arrives at our UK warehouse, we will quickly schedule a dispatch appointment with you to ensure timely delivery.
See What's new at Cottonfy
Cottonfy Playlist
Customer Reviews
It was my first time to buy a sofa online. Before I received the sofa, I was worried about whether there would be various problems. I was afraid of trouble. But from the time I purchased it to the moment the sofa actually appeared in front of me, my worries completely dissipated. , the sofa is very beautiful and of good quality. Exceeded my expectations.
Seriously, it's like sitting on a fluffy cloud, so soft and comfortable that you won't want to get up once you sit on it. The fatigue of the day is gone. I am so happy to have such a beautiful and comfortable sofa.
The sofa is very nice, looks great and feels very comfortable to sit on. The corduroy fabric is removable and washable. Very convenient. I have already recommended it to my neighbors.
Super comfortable, the material is great, I would sit on it all the time and even lay on it to sleep if I could, I would definitely buy a second one if I had more space in my room!!!
The sofa arrived within the stipulated time. I was surprised. Its color looks better than the picture. I like the color very much. It is very coordinated in my home and not obtrusive at all.