Wabi-sabi Vintage Chenille Removable Living Room Lazy Sofa

1. Special Opening Offer: To celebrate Cottonfy's launch, we're delighted to offer a £200 discount on deposits and a £500 discount for full payments on orders exceeding £1500. Note: Discounts are not applicable to balance payments.
• Code for Deposit: DEPOSIT 200
• Code for Full-Paid: FULL PAID 500
2. Deposit for Customized Products: For each bespoke sofa, a minimum deposit of 30% of the total order value is required. This deposit secures your unique order. The outstanding balance is due upon arrival of the product at our warehouse.
3. Order Cancellation Policy: 
   

   Before Delivery to the UK Stock:

   After 3 Days of Placing an Order: 
   1. Full-Paid Order: Cancelling your order after 3 days of placing an order entitles you to a refund of 90% of the total amount.
   2. Deposit Order: Once you've confirmed your order and paid the deposit, cancellation is not allowed and non-refundable. The deducted amount is for the wasted materials.

   After Final Shipment from the UK Stock:

   Before Package Delivery:
   Should you choose to cancel after final shipment from UK stock but before package delivery, a refund of 80% of the total amount will be processed. Additionally, any shipping costs incurred during this process will be borne by the customer. The deducted amount is for the shipping and restocking fees.

4. Notification for Balance Payment: We will promptly inform you via email when your product reaches our warehouse, at which point the remaining balance should be settled within 7 days.
5. Non-Payment Consequences: Failure to complete payment within the 7-day window, or unilateral order cancellation by the customer, will result in the order being voided. In such cases, the deposit is non-refundable.
6. Warranty Information:  Cottonfy UK provides a limited warranty for all products, effective for 3 years from the delivery date of products. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
7. Expected Delivery Schedule: 
   In-Stock Products: Fast 3-7 Business Days Delivery
   Pre-Order Products: 8-12 Weeks Delivery
   
8. Legal Compliance: All our practices adhere to UK consumer law, ensuring your rights and interests are protected.

Contact Info

Email: service@cottonfy.co.uk
Working Hours: Monday to Friday: 9:30 am - 5:00 pm (UK Time).
Saturday and Sunday: Closed
Bank Holiday: Closed